Privacy Policy

Introduction

Natural Hair Therapist ("we", "us", "our") operates the website apps.naturalhairtherapist.com. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Tricho-Health hair assessment service.

Data We Collect

When you use our service, we collect the following information:

• Personal identification data: your name, email address, and phone number
• Health and lifestyle questionnaire responses: answers about your hair and scalp health, nutrition, stress, sleep, product use, and related habits
• Payment information: processed securely through Stripe (we do not store your card details)
• Technical data: browser type, IP address, and usage data for service improvement

How We Use Your Data

We use your personal data for the following purposes:

• To generate your personalized Tricho-Health hair assessment report
• To deliver your report via email
• To process your payment through Stripe
• To communicate with you about your assessment if needed
• To improve our service and assessment methodology

Data Storage and Security

Your data is stored securely on servers within the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Questionnaire data is retained for the purpose of delivering your report and for quality assurance purposes.

Third-Party Services

We share your data with the following third-party services only as necessary to provide our service:

• Stripe: for secure payment processing. Stripe's privacy policy applies to payment data.
• Email service provider: to deliver your assessment report to your inbox.
• We do not sell, rent, or share your personal data with any other third parties for marketing purposes.

Cookies

We use essential cookies to ensure the proper functioning of our website, including saving your questionnaire progress. We do not use tracking or advertising cookies.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict the processing of your data
• Data portability — receive your data in a structured, machine-readable format

Contact

For any privacy-related questions or to exercise your rights, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.